This web site is managed by Marketing Sheffield & Creative Sheffield, services of Sheffield City Council. SCC and its services respect your privacy. Any information you give us or non personal details which are gathered automatically help us to provide you with the best possible services whether you're a Sheffield resident or a website visitor.
If you give us information on our website or (for example) in an e mail, you should consider that information public. Where we ask for detailed personal information, we may do so on a secure website and that information should be private between us.
Where we hold your personal information we will:
We don't differentiate between any of the information we gather from the website, nor have pages specifically aimed at children and young people.
We only use 'cookies' to make sure transactions on our web site run smoothly, and to record general site usage statistics.
Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to store information about your preferences, and so allow us to customise our site according to your individual interests and recognise you when you return to our site. These cookies are all anonymous (that is they don't hold personal information) and do not allow us to access your personal information.
The cookies hold only a sequential session identification number and, with the exception of Google Analytics cookies, are deleted at the end of the transaction. For Google Analytics to work we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information which allows us to review and improve the site based on anonymous user statistics such as page visits and number of clicks. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may, depending on which parts of the site you access, obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.
We may do optional online surveys to assess our services, collect demographic information or any other information we may find useful. We may share non-personal, aggregated information from these surveys with third parties.
Third party sites
Some of our services are provided through partnerships with other organisations. We may, on occasion, share non-personal aggregated information to these third parties.
From time to time we may operate competitions and promotions. Participation in these is optional and any information you give with your competition entry may be passed to third parties. Please check the rules of each competition.
Use of information
If requested we may submit your information or any information you give us to law enforcement or government authorities where this complies with Data Protection law.
We will keep your information for the shortest possible time and will only share it in the circumstances described above. For further information contact the Council Directorate providing the service you are using.
Putting Things Right
If you feel we have not acted within the terms of this policy please tell us by getting in touch with our Data Protection Officer.