Visitor Services

If you can't find the information you're looking for on this site, Sheffield's tourism professionals will do all they can to help you find the answers. Our visitor services team are on hand to help...

If you want more information about things to see and do in Sheffield, events or places to stay talk to our friendly, knowledgeable and professional staff at Visitor Services.    If you just have a general question about Sheffield - what is? where is?  how do I find?  the team at the Visitor Services will be able to help.   They'll even be able to help you book accommodation (or use the search and book facility on the right of this page).  

Visitor Services
Unit 1, The Winter Garden, Surrey Street, Sheffield S1 2LH
Tel: + 44 (0) 114 275 7754

Usual hours of opening are 9.30am - 5pm (closed 1-1.30pm)  Monday to Friday and 9.30am - 4pm (closed 1-1.30pm) Saturday.


If you've wondered why Sheffield invests in attracting tourists and visitors to the city, take a read of our Destination Management Plan.   The DMP outlines our aspirations and the value of the visitor economy.   Although Sheffield's Destination Management Plan 2013-2015 is currently being refreshed you can download it, and our Statement of Refresh  outlining our approach to updating the plan.